Dernière mise à jour : 28/01/2026
PRIVACY POLICY – HACARE MEDICAL
HACARE, publisher of the hacare.com website, attaches great importance to the protection of your personal data. The purpose of this policy is to inform you about how we collect, use and protect your information.
1. Scope of application
This Privacy Policy applies to all Users of the hacare.com Site as well as any User interacting with our online content.
2. Collecte des données personnelles
In general, you can visit our site without having to state your identity or provide any personal information.
However, to meet your specific needs, we may ask you to complete the following information via the form on the "Contact Us" page:
· Identity: Last name, first name, telephone, email
· Technical: IP address, Cookies, Browser
· Business Contact: Company/Establishment, Name of the Institution or Company You Work For, Phone, Email
· Location: Address
• Interests: Industries you are interested in, retrieving products added to your wishlist
3 Purposes and legal bases of processing
The collection of this data is based on your consent or on the execution of pre-contractual measures. The information is requested for the following purposes:
· Orientation: Directing you to the right contact person within the HACARE Group.
· Follow-up: Contacting you again regarding your contact request.
· Marketing: Data may be used for direct marketing purposes to inform you about our solutions and products.
4 Persons who may have access to Personal Data:
Recipient of Personal Data:
We never share your data for commercial purposes with unauthorized third parties.
However, some data may be transmitted to our technical service providers (carriers, payment services, hosting providers) when this is necessary for the performance of the service or services requested, in compliance with the requirements of the GDPR.
Data transfers outside the European Union:
The data collected is not transferred outside the European Union.
Subcontractor:
· Name: OVH
· Address: 2 rue Kellermann, 59100 Roubaix, France
· Guarantee of Processing Conditions: https://us.ovhcloud.com/legal/data-processing-agreement/
5 Cookies and Tracking Technologies
The hacare.com site uses cookies to improve your experience, analyze traffic, and personalize content. A cookie is a small text file that is stored on your device when a site loads.
Types of cookies used:
• Essential cookies: Necessary for basic operation (browsing, access to secure areas).
• Analytics cookies: To collect anonymous information about visitors' interaction with the site.
• Personalisation cookies: To remember your choices, such as your wish list.
• Third-party cookies: Some features (social sharing) rely on third-party services that may also set cookies if you consent to this.
You can manage your preferences:
• Via the consent banner
• Via your browser settings:
1. Chrome : https://support.google.com/accounts/answer/32050
2. Safari : https://support.apple.com/en-in/guide/safari/sfri11471/mac
4. Internet Explorer : https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
5. If you are using a different browser, please refer to the official support documents.
• Via the following buttons: Reject Cookies | Delete Cookies
6 Data Security
HACARE implements appropriate technical and organisational measures to guarantee a level of security appropriate to the risk. This includes, where possible, data encryption and access controls to prevent destruction, loss, or unauthorized access.
On several pages of the site, it is possible to click on websites external to the company. We recommend that you read the policy of these sites as it may differ from those applicable on the HACARE Group site. The HACARE Group is in no way responsible for the Processing of Personal Data from these sites.
7 Your rights
In accordance with the regulations (in particular the GDPR), you have the following rights over your data:
· Right to information: The site must clearly inform users about the collection of their data, the purpose, the recipients, the storage period and the legal basis for the processing.
· Right of access: The Internet user, by proving his identity, has the right to question, easily and at reasonable intervals, the person responsible for a file to find out whether or not he holds information about it, and to obtain communication of it.
· Right to modify: the person may at any time request the modification of data, such as a change of address,
· The right to rectification: the person may at any time request the correction of erroneous data,
· The right to object: the person can request the deletion of the existing data at any time.
· Right to restriction of processing: In certain cases defined by the GDPR, the data subject may request the restriction of processing. In this case, the data stored may only be processed with the consent of the person or for the exercise or defence of legal claims.
· Right to portability: They can obtain their data in a structured, commonly used and machine-readable format to transfer them to another service.
· Right to erasure ("right to be forgotten"): They may request the deletion of their data in specific cases (e.g. no longer necessary data, consent withdrawn, unlawful processing).
· Withdrawal of consent: Withdraw your consent at any time for consent-based processing.
To exercise these rights, you can contact our Data Protection Officer: Mr. Gabriel GIBERT :
· By email: marketing@hacare.com
· By mail: HACARE, Marketing & Communication Department, 29 rue de la Milletière, bat C, 37100 Tours, France.
In the event of a finding of a violation of the applicable regulations on the protection of Personal Data, the Data Subjects also have the right to complain to the National Commission for Information Technology and Civil Liberties in France:
CNIL
3 place de Fontenoy - TSA 80715
75334 Paris cedex 07
tél. : 01 53 73 22 22
Or at the following address, without prejudice to any other administrative or judicial remedy.
8 Retention period
We have strict rules regarding the retention of your information:
· Cookies: The legal retention period for cookies is 13 months, unless there is a specific legal necessity requiring a different period.
· Information collected (forms): Your personal data is kept for a period of 13 months from its collection. (to be modified according to the policy)
· Contractual relationship: If the collection of your information leads to the conclusion of a contract, this data will be kept at least for the duration of the contract plus any statutory limitation periods
9 Policy Changes
HACARE reserves the right to modify this policy to reflect changes in our practices or legislation.
You can find out when it was last updated by referring to the "Last updated" section at the top of the Privacy Policy.
We invite you to consult this page regularly
Where we consider material changes to the Privacy Policy (e.g. changing the purposes for which Personal Data is processed), we will notify you before such changes become effective.